Praca na Dolnym Śląsku

Praca: IT Support Engineer

CEVA Logistics – leading global supply chain company, providing end-to-end solutions in Freight Management, Contract Logistics, distribution & transportation management for large and medium-size customer companies, operating in over 170 countries worldwide is looking for a best candidate to join our Eastern & CentralEurope organization as a:

IT Support Engineer
Job location: Wrocław

 

The person employed in this role will be responsible for support to both the internal and external customer areas for all IT equipment, systems and applications.

 

Duties:
  • Provide support to CEVA Logistics internal and external users.
  • To support business projects and changes at sites as required and instructed.
  • Progress and resolve assigned support tasks and enquiries to ensure completion, meeting required service levels.
  • Ensure that all departmental procedures and standards are adhered to in pursuit of operational support duties.
  • Ensure that all documentation, databases and records relevant to the role are maintained and updated correctly.
  • Responsible for maintaining and complying with Health & Safety standards, thereby minimising the risks to themselves and others.
  • Help support the implementation of Global and alignment initiatives.
  • To make efficient use of company equipment and resources whilst fulfilling the SLA requirements.
Knowledge, Experience, Skills:
  • University or higher education degree in IT or comparable experience;
  • 2+ years of relevant technical work experience;
  • 1+ years" experience with logistics applications (warehousing, transportation etc)
  • Experience in maintaining a computer environment (computers, printers, LANs)
  • Basic knowledge of Information Security;
  • Basic understanding of IP protocols;
  • Basic diagnostic and analytical skills;
  • Good knowledge of smartphones and able to provide the right instructions to the end user;
  • Basic work stream management skills and experience (able to plan ahead and organize various parties to achieve the required outcome on time and within budget)
  • Knowledge of computer networks;
  • Excellent troubleshooting and analytical skills;
  • Ability to provide assistance to users;
  • Ability to handle multiple complex problems;
  • Independence, operability and organizational ability;
  • Very good knowledge of Polish and good knowledge of English in speaking and writing;
  • Ability to frequent travels within Poland and E&CE.
We OFFER additionally:
  • Friendly work atmosphere,
  • Interesting job in international environment,
  • Market competitive package.

If you want to know more, please visit our website
www.praca.cevalogistics.com.pl

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