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Praca: Support Engineer (including Change Manager function)

Support Engineer (including Change Manager function)

Luxoft is a global leader in high-end software development.

Luxoft is looking for talents with a passion for technology & ready to create original solutions. Once on board, you are invited to expand your knowledge & skills, offering you a continuous learning experience helping you stretch your potential.

So if you’re enthusiastic by the idea of accessing cutting edge technology & innovation to make an impact, why dont you join us?
Support Engineer (including Change Manager function)
Miejsce pracy: Wroclaw
Nr Ref.: VR-39399


Functional jobs:

  • Set-up the Hardware with Windows OS (Client, Server)
  • Responsible person for technical-questions related to Wintel deployments
  • contact person for engineering, project (vendor), testing team Zuerich and test user
  • Responsible person for test HW preparation and SW installation in the test environment
  • Responsible for tracking test activities and problems
  • Error handling over Logs, Event-viewer
  • SME for SW implementation and test questions
  • Propose and implement systems enhancements
  • Monitor usage and performance, and troubleshoot server, software, and hardware issues
  • Analyse complexity and feasibility of new or changed requirements
  • Represent GSI for the whole US region
  • Create deployment plans

Organisational jobs :

  • Work in an international team
  • Run technical and taskforce calls
  • Work in an international team
  • Run technical and taskforce calls
We offer

The test Engineer is responsible for the operation and coordination of the test lab in the corresponding location. He organizes the test infrastructure (Test tools, test systems (Client and Server). The person is supporting the requester for all test and questions around Windows SW implementation.

The Change Manager is responsible for the end to end integration of new applications and updates into production infrastructure. In case of production issues due to deployments he supports the business in finding workarounds or rollback to the old version.

Youll be working in the TOC EUS Change MANAGEMENT team. We are responsible for Wintel Software integration. This includes planning in cooperation with the business and internal stakeholders. Run test infrastructure and Non-functional testing. Represent changes to the Change Advisory Board.

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